Please read these Terms & Conditions carefully before accessing or using any part of the menu88 platform. By registering an account or placing any bet, you confirm that you have read, understood, and agreed to be bound by these terms.
Effective Date: 1 January 2026These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "Account Holder") and menu88 ("Platform", "We", "Us", "Our") governing your access to and use of the menu88 website, mobile-optimised platform, all associated games, wagering services, promotional offers, and any related features or services (collectively, the "Services") accessible via https://menu88.cam and its associated domains.
menu88 is an online casino and sports betting platform designed specifically for the Malaysian market, operating in Malaysian Ringgit (MYR) and providing English-language services to players across Malaysia, including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam.
By accessing the Platform, creating an account, making a deposit, placing a wager, or accepting any bonus or promotional offer, you unconditionally agree to be bound by these Terms. If you do not agree to these Terms in their entirety, you must immediately cease all use of the Platform and close your account.
For the purposes of these Terms, the following definitions shall apply:
| Term | Definition |
|---|---|
| "Account" | A registered user account created on the menu88 Platform, uniquely identified by a username and associated with a verified Malaysian Ringgit (MYR) wallet. |
| "Balance" | The total amount of MYR funds available in a User's Account at any given time, comprising deposited funds, bonus credits (where applicable), and settled winnings net of applicable fees. |
| "Bet" / "Wager" | Any staking of real-money funds or bonus funds on a game outcome, sports event result, or any other wagerable event available on the Platform. |
| "Bonus Funds" | Promotional credits awarded by menu88 subject to specific wagering requirements and bonus terms. Bonus Funds are distinct from real-money deposited funds and are subject to additional conditions. |
| "KYC" | Know Your Customer — the identity and age verification process required by menu88 to confirm a User's eligibility to hold an account and transact on the Platform. |
| "MYR" | Malaysian Ringgit — the sole operational currency of the menu88 Platform for deposits, withdrawals, wagers, and winnings. |
| "Platform" | The menu88 website, mobile web platform, applications, APIs, and all associated digital services accessible via https://menu88.cam. |
| "Prohibited Jurisdiction" | Any country, territory, or region where online gambling or the use of the Platform is restricted, prohibited, or requires a licence not held by menu88. |
| "User" | Any individual who accesses, registers on, or uses the menu88 Platform, subject to the eligibility criteria set out in Section 3. |
| "Wagering Requirement" | The minimum aggregate betting turnover a User must complete before Bonus Funds and associated winnings become eligible for withdrawal, expressed as a multiple of the bonus amount (e.g., 20x). |
To register and maintain an active Account on the menu88 Platform, you must satisfy all of the following eligibility criteria at all times:
Each individual User is permitted to register and operate a single Account on the Platform. Registering multiple accounts (whether under the same or different names, email addresses, phone numbers, payment methods, IP addresses, or devices) is strictly prohibited and constitutes grounds for immediate suspension of all associated accounts and forfeiture of all balances.
You must provide complete, accurate, and current information at the time of registration and promptly update your account details if any information changes. menu88 reserves the right to suspend or close accounts where the information provided is found to be inaccurate, incomplete, or misleading.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any other person. menu88 will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep credentials secure. You must notify menu88 immediately via live chat or email if you suspect any unauthorised access to your account.
menu88 reserves the right to request identity verification documents at any stage of the account lifecycle, including at registration, before processing the first withdrawal, or at any time based on risk assessment. Acceptable documents typically include a valid Malaysian identity card (MyKad), passport, or other government-issued photo identification, together with proof of address and, where applicable, source-of-funds documentation. Accounts pending KYC verification may have withdrawal functionality suspended until verification is satisfactorily completed.
menu88 accepts deposits exclusively in Malaysian Ringgit (MYR) via the following approved payment channels: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX (supporting Maybank, CIMB, Public Bank, Hong Leong Bank, RHB Bank, and all participating Malaysian financial institutions), direct bank transfer, and USDT TRC20 cryptocurrency. menu88 does not accept payments via unregistered third-party payment processors not listed on the Platform.
Withdrawal requests from the menu88 Platform are subject to the following conditions:
menu88 may from time to time offer welcome bonuses, reload bonuses, cashback promotions, loyalty rewards, referral bonuses, and other promotional offers ("Promotions"). All Promotions are subject to the following general conditions, in addition to any specific terms published alongside each individual promotion:
All bets placed on the menu88 Platform, including sportsbook wagers (EPL, Liga Super Malaysia, La Liga, Champions League, Bundesliga, UFC, and all other listed markets), live casino bets (Baccarat, Blackjack, Roulette, Dragon Tiger, Sic Bo), slot games, crash games, and all other wagerable products, are subject to the specific rules applicable to each game or event type, as published on the Platform. In the event of any conflict between game-specific rules and these general Terms, the game-specific rules shall prevail.
All bets are accepted subject to availability and menu88's right to decline or limit any bet at its sole discretion. A bet is only confirmed when you receive an explicit confirmation reference number or confirmation screen. Menu88 accepts no liability for bets that were not successfully registered due to technical faults, disconnections, or incomplete transactions.
In the event of a manifest error in odds, game results, payouts, or system data — including software errors, data feed errors, or human input errors — menu88 reserves the right to void affected bets and/or recalculate winnings at the correct odds or outcomes. Menu88 will use reasonable efforts to notify affected Users promptly. Winnings arising from manifest errors are not valid and must be returned to menu88 upon request.
Mix Parlay wagers combining multiple selections are subject to the standard parlay rules published in the sportsbook section of the Platform. All legs of a parlay must settle for the parlay to be paid at combined odds. Any void or postponed legs will be treated in accordance with the published void-leg rules (typically reverted to single or reduced-combination at revised odds).
The following conduct is strictly prohibited on the menu88 Platform. Any User found to have engaged in prohibited conduct may have their account immediately suspended or permanently closed, balances forfeited, and may be referred to relevant authorities where applicable:
menu88 reserves the right to suspend, restrict, or permanently close any Account at its sole discretion and without prior notice in the following circumstances:
In cases of account closure due to User breach, menu88 reserves the right to forfeit the entire account balance, including deposited funds where such forfeiture is permitted under applicable law. In cases of account closure not due to User breach (e.g., operational or regulatory reasons), menu88 will make reasonable efforts to return any legitimate balance to the User via their last-used verified payment method.
Users may close their own accounts voluntarily at any time by contacting menu88 customer support via live chat or email. Any active Bonus Funds will be forfeited upon voluntary closure. Real-money balances will be returned subject to completion of KYC requirements.
All content on the menu88 Platform — including but not limited to software, code, design, graphics, logos, trademarks, text, game assets, data compilations, and audio-visual materials — is the exclusive intellectual property of menu88 or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal entertainment and in accordance with these Terms. This licence does not grant you any right to copy, reproduce, redistribute, reverse-engineer, modify, create derivative works from, or commercially exploit any content on the Platform.
Any unauthorised use of menu88's intellectual property is strictly prohibited and may give rise to civil and criminal liability.
To the fullest extent permitted by applicable law, menu88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of or inability to use the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruptions, computer or system failures, or the cost of substitute services.
menu88's total aggregate liability to any User for all claims arising under or in connection with these Terms, whether in contract, tort (including negligence), or otherwise, shall not exceed the total amount deposited by that User in the 30 days immediately preceding the event giving rise to the claim.
Nothing in these Terms shall operate to exclude or limit menu88's liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability which cannot be excluded or limited under applicable law.
menu88 is committed to promoting responsible gambling and maintaining a safe betting environment. Gambling should be treated as a form of entertainment and not as a means of generating income or addressing financial hardship.
All Account Holders are reminded that:
For full details of menu88's responsible gambling tools and policies, please refer to our dedicated Responsible Gambling page.
menu88 collects, processes, stores, and uses your personal data in accordance with our Privacy Policy, which is incorporated by reference into these Terms and Conditions. By accepting these Terms, you also acknowledge and agree to the processing of your personal data as described in the Privacy Policy.
The categories of personal data collected by menu88 include, but are not limited to: account registration information (name, date of birth, email address, phone number), identity verification documents, financial transaction records, device and IP address data, betting history, and communication records.
menu88 does not sell your personal data to third parties. Data is shared only with service providers necessary for the operation of the Platform (such as payment processors and identity verification providers) and with regulatory or law enforcement authorities where required by applicable law.
For full details on data processing, your data rights, and how to exercise them, please review our Privacy Policy.
menu88 reserves the right to amend, update, or replace these Terms at any time at its sole discretion. Where changes are material, menu88 will provide reasonable notice to registered Users via the Platform, by email, or through an in-account notification prior to the effective date of the changes.
The effective date of any revision will be displayed at the top of this page. Your continued use of the Platform after the stated effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and close your account before the effective date.
menu88 recommends that Users review these Terms periodically to remain informed of their obligations and entitlements. The most current version of these Terms supersedes all prior versions.
These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with applicable law. Users are responsible for ensuring that their use of the Platform complies with the laws of their own jurisdiction.
In the event of any dispute between you and menu88 arising out of or in connection with these Terms, the Services, or your Account, both parties agree to attempt resolution through good-faith negotiation in the first instance. Disputes which cannot be resolved amicably shall be referred to binding arbitration or the appropriate judicial forum as specified by applicable law.
menu88's decision on any dispute relating to game outcomes, promotional terms, account matters, or interpretation of these Terms shall be final and binding, except where clearly contrary to these Terms or applicable law. All decisions are made in English and communicated to Users via the email address associated with their Account.
If you have any questions regarding these Terms and Conditions, wish to exercise any right conferred under these Terms, or require assistance with your Account, please contact the menu88 support team through any of the following channels:
When contacting menu88 regarding a specific account matter or dispute, please have your registered account username and, where applicable, relevant transaction reference numbers available to assist us in resolving your matter efficiently.
Our Terms are built on fairness, transparency, and respect for every Malaysian player who chooses to bet with menu88.
Our support team is available 24/7 to answer any questions about these Terms, your account rights, or how our policies apply to your specific situation. Reach us via live chat or email — response in under 2 minutes.
For players aged 21 and above only · Play responsibly · Gambling involves risk